Accessibility Policy

Our commitment to inclusive design and accessibility for all learners

Our Commitment to Accessibility

Crystal EdTech is committed to ensuring that our educational technology solutions are accessible to all learners, including those with disabilities. We believe that accessibility is not just a legal requirement but a fundamental aspect of inclusive education that benefits everyone.

Accessibility Standards

Our products and services are designed to meet or exceed the following accessibility standards:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines for digital accessibility
  • Section 508: U.S. federal accessibility requirements for electronic content
  • EN 301 549: European accessibility standard for ICT products and services
  • ISO/IEC 40500: International standard for web accessibility

Universal Design for Learning (UDL)

Our educational approach is grounded in UDL principles, which provide:

  • Multiple Means of Engagement: Various ways to motivate and engage learners
  • Multiple Means of Representation: Different ways to present information and content
  • Multiple Means of Expression: Various ways for learners to demonstrate their knowledge

Accessibility Features

Visual Accessibility

  • High contrast color schemes and customizable color options
  • Scalable text and adjustable font sizes
  • Alternative text for all images and graphics
  • Screen reader compatibility
  • Support for magnification tools

Auditory Accessibility

  • Closed captions and transcripts for all video content
  • Audio descriptions for visual content
  • Visual indicators for audio alerts
  • Adjustable audio controls and volume settings
  • Support for hearing aids and assistive listening devices

Motor Accessibility

  • Full keyboard navigation support
  • Customizable input methods
  • Adjustable timing and timeout settings
  • Support for switch navigation and alternative input devices
  • Large click targets and touch-friendly interfaces

Cognitive Accessibility

  • Clear and consistent navigation
  • Simple, plain language content
  • Customizable interface complexity
  • Progress indicators and clear feedback
  • Support for memory aids and reminders

Assistive Technology Support

Our platform is compatible with a wide range of assistive technologies:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Voice Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
  • Switch Navigation: Various switch devices and scanning software
  • Eye-Tracking: Tobii and other eye-tracking systems
  • Alternative Keyboards: On-screen keyboards and specialized input devices

Content Accessibility

Educational Materials

All educational content is designed with accessibility in mind:

  • Multiple format options (text, audio, video, interactive)
  • Structured content with proper headings and navigation
  • Descriptive link text and clear instructions
  • Consistent layout and predictable functionality
  • Error prevention and clear error messages

Multilingual Support

  • Content available in multiple African languages
  • Right-to-left text support for Arabic and other languages
  • Cultural adaptation of content and examples
  • Local sign language support where available

Testing and Quality Assurance

We employ comprehensive testing methods to ensure accessibility:

  • Automated Testing: Regular scans using accessibility testing tools
  • Manual Testing: Expert review by accessibility specialists
  • User Testing: Testing with users who have disabilities
  • Assistive Technology Testing: Compatibility testing with various AT devices
  • Continuous Monitoring: Ongoing assessment and improvement

Training and Support

Educator Training

We provide comprehensive training for educators on:

  • Accessibility features and how to use them
  • Creating accessible educational content
  • Supporting students with diverse learning needs
  • Implementing UDL principles in the classroom

Technical Support

Our support team is trained to assist users with accessibility needs:

  • Dedicated accessibility support hotline
  • Step-by-step guides for accessibility features
  • Video tutorials with captions and audio descriptions
  • One-on-one training sessions when needed

Feedback and Continuous Improvement

We actively seek feedback from our users to improve accessibility:

  • Regular accessibility surveys and user feedback collection
  • Collaboration with disability advocacy organizations
  • Participation in accessibility research and development
  • Regular updates based on user needs and technological advances

Accessibility Statement Updates

This accessibility policy is reviewed and updated regularly to reflect:

  • Changes in accessibility standards and best practices
  • New features and platform updates
  • User feedback and identified areas for improvement
  • Advances in assistive technology

Contact Us for Accessibility Support

If you encounter accessibility barriers or need assistance with our services, please contact us:

  • Accessibility Team: accessibility@crystaledtech.com
  • Phone: +1 (555) 123-4567 (Voice/TTY)
  • Support Portal: Available 24/7 with accessibility features
  • Response Time: We aim to respond to accessibility inquiries within 24 hours

Legal Compliance

Crystal EdTech is committed to compliance with applicable accessibility laws and regulations, including but not limited to:

  • Americans with Disabilities Act (ADA)
  • Section 504 of the Rehabilitation Act
  • European Accessibility Act
  • UN Convention on the Rights of Persons with Disabilities
  • Local accessibility legislation in countries where we operate

This accessibility policy was last updated on January 15, 2024, and reflects our ongoing commitment to inclusive education and accessibility for all learners.