Terms of Service

Acceptance of Terms

By accessing or using Crystal EdTech's services, including our SkillsLab platform and related applications ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Description of Services

Crystal EdTech provides assistive education technology solutions designed to promote inclusive education and support diverse learners across Africa. Our Services include:

• SkillsLab educational platform with Playbook and Web App variants
• Assistive technology tools and accessibility features
• Educational content and learning resources
• Teacher training and professional development programs
• Community support and networking features

User Accounts and Eligibility

Account Creation

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

Age Requirements

• Students under 13: Require parental or guardian consent
• Students 13-17: May create accounts with parental notification
• Adults 18+: May create accounts independently
• Educators: Must provide valid professional credentials

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on the rights of others, including intellectual property rights
• Upload or share inappropriate, harmful, or offensive content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our Services for commercial purposes without authorization
• Interfere with or disrupt the operation of our Services
• Collect or harvest personal information from other users

Educational Use and Child Safety

Educational Purpose

Our Services are designed for educational purposes and to support inclusive learning environments. All use should align with educational goals and institutional policies.

Child Protection

We are committed to child online protection and safety:

• All content is reviewed for age-appropriateness
• We implement robust safety measures and monitoring
• We provide tools for educators and parents to supervise student activities
• We maintain zero tolerance for inappropriate behavior toward minors

Intellectual Property Rights

Our Content

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and educational materials, are owned by Crystal EdTech or our licensors and are protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you create or upload to our Services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content for the purpose of providing our Services.

Educational Materials

Educational content created through our platform may be used for educational purposes within your institution, subject to applicable licensing terms and educational fair use provisions.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Accessibility and Accommodations

We are committed to providing accessible services that comply with international accessibility standards, including WCAG 2.1. If you require specific accommodations or encounter accessibility barriers, please contact our support team.

Service Availability and Modifications

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

Service Modifications

We reserve the right to modify, update, or discontinue features of our Services at any time. We will provide reasonable notice of significant changes that may affect your use of the Services.

Payment Terms

For paid services:

• Payment is due according to the selected billing cycle
• All fees are non-refundable unless otherwise specified
• We may change pricing with 30 days' notice
• Failure to pay may result in service suspension

Limitation of Liability

To the maximum extent permitted by law, Crystal EdTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our Services.

Indemnification

You agree to indemnify and hold harmless Crystal EdTech from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to our Services for violation of these Terms or for any other reason at our discretion.

Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of [Jurisdiction].

Changes to Terms

We may update these Terms periodically. We will notify users of significant changes through our platform or via email. Continued use of our Services after changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@crystaledtech.com
• Phone: +1 (555) 123-4567
• Address: 123 Education Ave, Tech City, TC 12345